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ABout us

compassionate Home Care & Private Services for your Loved Ones

Our history

Firm Hearts is a family-owned home care agency. Unlike a majority of local agencies, Firm Hearts is not a franchise. We put all of our resources into hiring the best caregivers for our clients living in Bucks, Montgomery, Chester, Delaware, Philadelphia counties.  We are licensed to provide care by the Pennsylvania Department of Health. 

Mission Statement

“Sometimes, the one who has been there for everyone else needs someone to be there for them.”


Our mission at Firm Hearts is to be the most trusted source of long-term care for aging at home. We provide personalized care to older adults so they can live happier, healthier lives at home. Our services are distinguished by the quality of our caregivers, the responsiveness of our staff and our expertise in engaged aging. Our caregivers receive exceptional training, support and resources to deliver an unmatched care experience. We strive and maintain to provide consistent, compassionate, patient, loving care to our seniors and disabled individuals in the comfort of their own homes and provide hourly, daily, overnight, and 24-hour care wherever needed.

Compassion

Excellence

Personalized Approach

Continuous Improvement

our team

Our team of skilled and experienced professionals is dedicated to delivering the highest quality of care and support to our clients. We work closely with families and caregivers to ensure that our services meet the unique needs of each individual. 


Our caregivers are the most important asset. Day in and day out they take care of our clients. So we do our best to take care of them. That is why caregiver job satisfaction is as important to us as client satisfaction. We measure it every month to make sure we are constantly improving on key areas such as level of support from their managers, constructive feedback, feeling valued and respected, and client assignments that are a good match.


Rest assured that you get all of the financial and legal protection of our caregivers being employed by us. 100% of our caregivers are fingerprinted, receive initial and ongoing training, Background checked, and are registered with the state of Pennsylvania. 

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